Orders cannot be canceled once order is placed. There are no refunds unless product that arrives isn’t what was ordered otherwise ALL SALES ARE FINAL.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. All items are shipped Pos Laju with a tracking number. Items will be shipped within 15 business days of the order being placed. We do not take rush orders! Please keep in mind that during the holidays, this time may vary.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. We are not responsible for any packages lost, stolen or delayed by the postal service.
If for any reason your package is returned to us by the Pos Laju. You will be contacted by a representative to arrange for re-shipment of your item at your expense. Initial shipping costs are free as the post office does not reimburse us for returned to sender packages, there will be a RM7 charge for the second shipment.